Shipping policy

Effective Date: [o6/17/2025]

Thank you for shopping with Lubuscis. We’re committed to delivering your order quickly and safely. This Shipping Policy explains how we handle shipping, delivery times, and tracking.

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1. Order Processing Time

All orders are processed within 1–3 business days (Monday–Friday, excluding holidays).

You will receive a confirmation email with tracking information once your order has shipped.

Processing times may be slightly longer during high-volume periods, product launches, or promotions.

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2. Shipping Rates & Delivery Times

We offer the following shipping options:

Please note: Delivery times are estimates and may be affected by external factors such as customs, weather, or carrier delays.

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3. International Shipping

We ship to many countries worldwide.

Customers are responsible for any customs duties, import taxes, or fees imposed by the destination country.

Orders may be delayed due to international customs processing.

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4. Order Tracking

Once your order ships, you will receive a tracking number via email.

You can track your order at any time using the link provided in the email.

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5. Delivery Issues

If your package is marked as delivered but you haven’t received it:

Check around your delivery area (mailbox, front porch, neighbors, etc.)

Contact the shipping carrier for more details

If you're still unable to locate the package, email us and we’ll do our best to assist you

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6. Wrong Address Disclaimer

Please ensure your shipping address is correct when placing your order.

Lubuscis Cosmetics is not responsible for orders shipped to incorrect or incomplete addresses.

If your order hasn’t shipped yet and you need to change the address, contact us immediately.

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7. Need Help?

If you have any questions about your order or shipping, contact us anytime:
📧 frantzso145@gmail.com